- 2368 Maritime Dr Unit 250, Elk Grove, CA 95758, United States
- Mon – Fri: 7:00AM – 7:00PM
- contactus@bpsemail.com
- (916) 525 8324
HIPAA-compliant managed IT services for dental offices — from single-location practices to multi-site DSOs. We support Dentrix, Eaglesoft, Open Dental, and all major dental imaging systems, with a 15-minute average response time.
Talk to a Dental IT Specialist
Response within 15 minutes — on-site & remote.
Most IT providers treat dental offices like any other small business. We don't. Business PC Support has spent over 20 years supporting healthcare and dental organizations across Sacramento — which means we understand the clinical workflows, patient data requirements, and strict HIPAA compliance obligations that come with running a dental practice.
From the front desk to the operatory, every system in your office depends on reliable, secure technology. We keep it running — proactively, not reactively — so your team can focus on patients.
Dental Software We Support
Every technology service your dental office needs — managed under one plan, one monthly invoice, one dedicated team that knows your practice.
Proactive monitoring, 24/7 helpdesk, patch management, and full IT management tailored to the workflows and compliance needs of dental practices.
Learn More →Endpoint detection, email security, encrypted communications, staff phishing training, and full HIPAA technical safeguard implementation with a signed BAA.
Learn More →HIPAA-compliant encrypted backup for patient records, imaging files, and practice management databases — with tested daily restores and off-site replication.
Learn More →Secure cloud storage, Microsoft 365 for dental teams, encrypted email, Teams, and SharePoint — configured to meet HIPAA requirements from day one.
Learn More →Segregated networks for clinical and administrative zones, secure dental imaging VLAN, enterprise WiFi, and structured cabling for new office buildouts.
Learn More →24/7 monitoring for your practice management server, imaging workstations, and front-desk computers. Rapid hardware replacement keeps chair-side downtime to zero.
Learn More →Cloud-based phone systems for front desk and multi-operatory practices. Integrated caller ID, voicemail-to-email, and after-hours call routing — HIPAA-conscious configuration included.
Learn More →Strategic IT planning for practice expansion, new location buildouts, technology upgrades, and DSO standardization — with a virtual CIO who understands dental operations.
Learn More →Continuous automated monitoring of all your dental office systems — detecting threats, performance issues, and hardware failures before they become patient-facing problems.
Learn More →We're not a generalist IT firm that dabbles in healthcare. Dental IT is a core specialty — we've been doing it for over 20 years in the Sacramento region.
We know Dentrix, Eaglesoft, Open Dental, and dental imaging systems inside and out. No learning curve, no "let me look that up" — just fast, accurate support.
We provide a signed Business Associate Agreement, complete risk analysis documentation, technical safeguard implementation, and ongoing compliance monitoring.
A workstation down in an operatory is lost revenue. Our 15-minute average response time and same-day on-site dispatch minimizes the impact of any issue.
Our 24/7 monitoring catches failing drives, unusual access patterns, and security events before they become emergencies — so your patients never know anything happened.
One monthly fee covers your entire IT environment. No surprise invoices when something breaks, no per-ticket charges during busy weeks.
We support single-location practices and growing dental groups alike. Standardized infrastructure, centralized management, and one helpdesk for all your locations.
The HIPAA Security Rule requires specific technical safeguards to protect electronic protected health information (ePHI). Here's what we implement and maintain for every dental client.
Real results from practices that rely on us every day to keep patient data secure and clinical systems running. See our full dental IT case studies.
"Our dental practice passed a HIPAA audit without a single finding. Business PC Support had our documentation, risk assessment, and technical controls all in perfect order. I can't imagine managing compliance without them."
"We switched from our previous IT company after a ransomware scare. Business PC Support came in, rebuilt our security posture from the ground up, and we've had zero incidents in the two years since. They truly understand dental."
"When our Dentrix server went down on a Monday morning, Business PC Support had us back up within the hour — remotely. They already knew our setup and had us running before we lost a single patient appointment."
Your practice management system is the clinical heartbeat of your office. When Dentrix, Eaglesoft, or Open Dental goes down, everything stops. Business PC Support technicians are trained on all major dental platforms — which means we can diagnose and resolve issues in minutes rather than hours, and we understand how your workflows are affected when something breaks.
We handle installation, server configuration, database maintenance, software updates, and integration with digital imaging systems. We also coordinate directly with software vendors on your behalf so you don't have to.
We support Dentrix, Eaglesoft, Open Dental, Dexis, Carestream, Planmeca Romexis, Sidexis, Curve Dental, Denticon, and Dolphin Imaging — out of the box, no learning curve.
Digital imaging workstations are among the most demanding systems in a dental office — high-resolution displays, large DICOM file storage, and tight integration with your practice management system. We configure and maintain imaging workstations to meet the performance standards required by your imaging hardware manufacturer, and monitor them 24/7 for signs of hardware degradation.
Dental images are ePHI and must be stored, transmitted, and backed up in accordance with HIPAA. Our team manages your imaging servers and storage infrastructure, including DICOM-compliant archiving, encrypted local storage, and off-site cloud backup. We also implement data retention policies that meet your state's dental record-keeping requirements.
Many dental practices assume they're HIPAA-compliant because they have antivirus software and password-protect their computers. That's not enough — and the OCR has levied significant fines against dental practices that made exactly that assumption. HIPAA's Security Rule requires a documented risk analysis, specific technical safeguards, staff training, and a Business Associate Agreement with every vendor that touches ePHI.
Business PC Support provides a comprehensive HIPAA IT compliance package including:
⚠️ OCR resolution agreements with dental practices have ranged from $10,000 to over $3 million. The most common finding: failure to conduct a risk analysis. We help you stay ahead of it.
A dental office network is more complex than a typical business network. You have front-desk workstations handling scheduling and billing, clinical workstations accessing ePHI, imaging systems transferring large DICOM files, patient WiFi, and often an intraoral camera or digital panoramic unit — all sharing the same infrastructure.
Our dental network design uses VLAN segmentation to isolate clinical systems from the public patient WiFi, dedicated bandwidth for imaging workflows, and enterprise-grade firewall configurations that support HIPAA requirements. New office buildouts are designed from the structured cabling up.
Ransomware attacks on dental practices are increasing year over year. A practice management database encrypted by ransomware — with no tested backup — can mean days or weeks of lost patient records and revenue, plus potential HIPAA breach notification requirements.
Our dental backup and disaster recovery solution combines:
Growing dental organizations face unique IT challenges: standardizing technology across acquired practices, enabling centralized reporting and imaging access, and maintaining consistent HIPAA compliance across multiple locations with different legacy systems.
Business PC Support has experience managing multi-location dental group IT environments including centralized server infrastructure, inter-office networking, single-pane-of-glass management, and a unified helpdesk that serves all your locations. Our vCIO services can help you build a technology roadmap for acquisition-driven growth.
Everything you need to know about working with Business PC Support for HIPAA-compliant dental IT services.
Schedule a free, no-obligation dental IT assessment. We'll review your current systems, identify HIPAA compliance gaps, and show you exactly what needs to change — at no cost.